Frequently asked questions

Peter Andersson, owner of Ptec and the HFLEX brand, answers frequently asked questions.

Are the HFLEX products made in Sweden?

What material are the HFLEX products made of?

If you need a HFLEX-/Ptec-product that is ESD-safe (ElectroStatic Discharge), do you solve it?

What about product guarantee if you choose to invest in an HFLEX product?

What does HFLEX stand for?

Can private individuals buy HFLEX-products from you?

Do you have an online store for the HFLEX-products?

Do you pay by card in the online store?

If I want to contact HFLEX/Ptec?

Are posts/racks included when buying a HFLEX spool/reel holder?

Are there HFLEX cable solutions for wall mounting?

Can I get HFLEX products in colours other than white?

My HFLEX rack is broken, can I buy spare parts/replacement parts from you?